Your privacy matters to Applix.

We may collect the information you provide directly to Applix as well as information generated when you use the app.

• Account details such as your name, email address, phone number, city, state, and postal code when you create or manage an account.
• Booking-related information such as service selections, preferred time slots, booking history, cancellations, and appointment notes.
• Payment-related information needed to complete transactions, invoices, or purchase verification. Applix does not intend to store full card credentials directly unless explicitly supported by a secure payment provider workflow.
• Device and usage information such as app activity, IP address, session information, browser type, and approximate technical diagnostics needed to operate and secure the service.
• Communications and support details when you contact us for help, provide feedback, or submit account-related requests.

We use your information to provide and improve the Applix experience.

• To create and manage your account.
• To process bookings, cancellations, reschedules, and related service requests.
• To authenticate users, maintain sessions, and protect accounts from unauthorized access.
• To send important updates such as OTPs, booking confirmations, reminders, invoices, or support responses.
• To improve app performance, troubleshoot technical issues, and monitor service reliability.
• To comply with legal, regulatory, accounting, tax, or fraud-prevention requirements.

Applix may share limited information only when necessary to run the service or comply with obligations.

• With service providers and infrastructure partners that support hosting, notifications, analytics, payments, or customer support.
• With salons, spas, merchants, or partner businesses involved in fulfilling your booking or account request.
• When required by law, regulation, legal process, or to protect the rights, safety, and security of Applix, our users, or others.
• In connection with a merger, acquisition, restructuring, or sale of business assets, subject to appropriate confidentiality steps.

We do not sell your personal information as part of the ordinary operation of the Applix app.

We retain personal information for as long as it is reasonably necessary to provide services, maintain business records, resolve disputes, prevent fraud, and satisfy legal or financial obligations.

If you request deletion of your account, we will process that request according to our systems and applicable requirements. Some limited records may be retained where necessary for audit, security, compliance, or dispute-resolution purposes.

Applix uses reasonable administrative, technical, and operational safeguards to protect information from unauthorized access, misuse, loss, or disclosure.

However, no system or method of storage or transmission is completely secure, so we cannot guarantee absolute security.

• You may review and update certain account details within the app or by contacting support.
• You may request deletion of your account using the available delete-account process.
• You may stop using the app at any time, though some records may still be retained for legitimate business or legal reasons.
• You may contact us to ask questions about what personal information we maintain and how it is used, subject to applicable law.

Applix is not intended for use by children without appropriate supervision where required by law. We do not knowingly collect personal information from children in a manner prohibited by applicable law.

We may update this Privacy Policy from time to time to reflect service changes, legal requirements, or operational updates. When we make material changes, we may update the date on this page and provide additional notice where appropriate.

If you have any questions, concerns, or privacy-related requests, you can contact Applix using the details below: